What Your Business Needs
A clearer starting point for your business. Choose a concept, see the essentials, then explore what helps it run well and what makes it stand out.
Tell us what you’re building.
Choose your concept first. Adjust the answers below to match your plan.
Start with your attraction mix, then build the support around it. Defaults are a starting point. Change them to match your plan.
Refine your plan: experiences, location & team
Nonnegotiables
The foundation for opening and operating.
Business setup, licensing & permissions4 needs
Registration & site permissions
Business identity, taxes & permission to tradeLegal: confirm locally
- What it is
- Choose a structure; confirm registration, tax accounts, zoning and required business permissions.
- Why it matters
- A concept or lease does not establish permission to operate.
- When it applies
- Every concept; exact filings depend on location and structure.
Confirm locally: State business registry, revenue agency and city/county licensing or planning office
Verified general framework: location affects zoning, taxes and permissions. This is not a local permit determination.
Source checked 2026-10-13. Local applicability has not been verified.
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Property & contracts
Approved use, occupancy & site permissionsLegal: confirm locally
- What it is
- Confirm the proposed use, occupancy limits, buildout approvals and required inspections before opening.
- Why it matters
- Avoid committing to a site or unit that cannot support the operation.
- When it applies
- New venues, changes of use and applicable alterations.
Confirm locally: City/county planning and building office, fire authority; mobile-food regulator and transport authority when applicable
Verified general framework: location affects zoning, taxes and permissions. This is not a local permit determination.
Source checked 2026-10-13. Local applicability has not been verified.
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Lease or host agreement obligationsContractual: confirm agreement
- What it is
- Review permitted use, insurance limits, maintenance duties, signage, hours and approval conditions.
- Why it matters
- Contractual obligations can be a condition of access or opening.
- When it applies
- Where the business leases a site or trades under a host agreement.
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Experience permissions
Arcade / redemption: regulatory reviewLegal: confirm locally
- What it is
- Confirm activity permits, inspections, operating restrictions and any applicable prize/game rules.
- Why it matters
- Attraction and gaming definitions vary; the activity name alone does not establish the rules.
- When it applies
- Only obligations triggered by the selected activity and local law.
Confirm locally: State/local amusement or gaming regulator, building and fire authorities
Verified general framework: location affects zoning, taxes and permissions. This is not a local permit determination.
Source checked 2026-10-13. Local applicability has not been verified.
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Insurance & risk2 needs
Insurance & incident response
Coverage review & incident response planOperational essential
- What it is
- Assess liability, property, business interruption and activity-specific risks; arrange coverage appropriate to the business.
- Why it matters
- Protect guests, people and continuity; coverage is not identical across concepts.
- When it applies
- Every concept; include liquor, attractions or mobile exposures when selected.
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Insurance required by law or agreementLegal / contractual: confirm
- What it is
- Confirm statutory coverage and the insurance conditions of leases, lenders, hosts and equipment agreements.
- Why it matters
- Missing a required policy can prevent lawful operation or breach an agreement.
- When it applies
- Only policies triggered by the applicable law or signed agreement; workers’ compensation thresholds vary.
Confirm locally: State insurance or workers’ compensation authority; landlord, host and lender
Verified general framework: location affects zoning, taxes and permissions. This is not a local permit determination.
Source checked 2026-10-13. Local applicability has not been verified.
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Facilities, safety & accessibility3 needs
Life safety & access
Safe utilities, exits & emergency readinessOperational essential
- What it is
- Provide safe power, water, sanitation and guest circulation; plan evacuation, first response and incident reporting.
- Why it matters
- The team needs a safe operating environment and a clear response when something goes wrong.
- When it applies
- Every concept; mobile units require a utility and fuel safety plan.
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Applicable fire, building & sanitation approvalsLegal: confirm locally
- What it is
- Confirm code requirements, inspections, capacity, extinguishers and any suppression or alarm systems.
- Why it matters
- Required systems depend on the site, cooking, fuel and occupancy.
- When it applies
- When the authority requires them; this does not mean every venue needs every system.
Confirm locally: Local building official, fire marshal and sanitation authority
Verified general framework: location affects zoning, taxes and permissions. This is not a local permit determination.
Source checked 2026-10-13. Local applicability has not been verified.
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Accessibility & guest accommodationLegal framework: verified
- What it is
- Review accessible routes, service access, restrooms where provided, policies and reasonable modifications.
- Why it matters
- Covered U.S. public accommodations have federal obligations in addition to applicable local rules.
- When it applies
- Covered U.S. public accommodations; other countries need their own review.
Confirm locally: DOJ ADA resources, qualified accessibility professional and local building official
Verified federal framework: covered public accommodations have accessibility and nondiscrimination obligations. Site design and alteration details require qualified review.
Source checked 2026-10-13. Local applicability has not been verified.
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Equipment & attractions1 need
Selected experiences
Playable games, pricing & redemption controlsOperational essential
- What it is
- Provide maintained games, clear play pricing and a workable credit/coin process. If offering prizes, plan stock and redemption controls.
- Why it matters
- Guests need an experience that is safe, functional and consistently delivered.
- When it applies
- Arcade and redemption areas; a cashless system is not mandatory for every arcade.
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People & training2 needs
Staffing & training
Enough trained people to operate safelyOperational essential
- What it is
- Staff the actual demand; train service standards, equipment use and escalation responsibilities.
- Why it matters
- A system does not replace capable people or clear ownership.
- When it applies
- Businesses with employees; attraction roles need activity-specific training.
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Employment obligations
Hiring, pay & workplace complianceLegal: confirm locally
- What it is
- Confirm hiring records, wage and hour rules, youth work restrictions, required training and workplace safety obligations.
- Why it matters
- Employment requirements depend on the workforce, jurisdiction and job duties.
- When it applies
- When employing people; tipped roles and hazardous tasks need additional review.
Confirm locally: Labor department, applicable OSHA/state-plan authority and employment counsel
Verified employer compliance resources. Coverage, standards and reporting obligations depend on the operation.
Source checked 2026-10-13. Local applicability has not been verified.
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Technology & payments2 needs
Guest transactions
A reliable way to charge guests & record salesOperational essential
- What it is
- Set prices, accept the payment methods you offer, issue receipts and reconcile sales.
- Why it matters
- The business must be able to transact and keep accurate records. A premium POS is optional.
- When it applies
- All concepts; ticketing, game cards or timed access depend on the experience.
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Payment-provider security obligationsContractual: confirm agreement
- What it is
- Confirm applicable card-data security obligations, device setup and incident responsibilities with your processor.
- Why it matters
- Payment contracts can impose security requirements; scope depends on your payment flow.
- When it applies
- When accepting cards under a merchant or payment-provider agreement.
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Suppliers & recurring services1 need
Cleaning, pest & waste
Cleaning supplies, waste removal & pest preventionOperational essential
- What it is
- Plan routine cleaning, secure chemical storage, waste removal and pest prevention.
- Why it matters
- Basic cleanliness protects the guest experience and keeps the business usable.
- When it applies
- All concepts; grease and food waste services depend on the menu.
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Financial controls & operating systems2 needs
Banking & financial control
Operating funds, banking & basic bookkeepingOperational essential
- What it is
- Budget the opening, working capital, bills and tax obligations; keep sales and spending records.
- Why it matters
- Opening-day cash is not enough if the business cannot cover its next operating cycle.
- When it applies
- All concepts; a basic system can work before advanced software is justified.
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Daily execution
Opening, closing & equipment readiness checksOperational essential
- What it is
- Assign responsibility for safe opening, secure closing, cleaning and defect escalation.
- Why it matters
- A repeatable check makes the operation dependable.
- When it applies
- All concepts; tailor checks to the unit, venue and experiences.
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Should Haves
Make the operation consistent and manageable.
Facilities, safety & accessibility1 need
Maintenance & reliability
Preventive maintenance & service contactsPlanning guidance
- What it is
- Schedule recurring checks and keep repair contacts and spare parts for critical equipment.
- Why it matters
- Fix small failures before they become service interruptions.
- When it applies
- All concepts; scope follows your equipment and site.
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People & training1 need
Staffing & training
Scheduling, timekeeping & payroll workflowPlanning guidance
- What it is
- Build a practical roster and accurate time/pay process; compare staffing to demand.
- Why it matters
- Keep service coverage and labor spending visible.
- When it applies
- Businesses with employees; dedicated scheduling software is optional.
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Guest experience, marketing & sales2 needs
Service & guest care
Guest recovery, feedback & clear informationPlanning guidance
- What it is
- Give staff authority boundaries and guests accurate hours, prices, policies and a way to contact you.
- Why it matters
- Guests remember how you handle a problem.
- When it applies
- All guest-facing concepts; feedback software is optional.
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Events & groups
Party & group-sales workflowPlanning guidance
- What it is
- Define packages, inquiry ownership, deposits and host handoffs.
- Why it matters
- Group revenue needs a consistent sales and delivery process.
- When it applies
- Entertainment concepts offering or developing group sales.
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Financial controls & operating systems2 needs
Performance review
Game uptime, earnings & prize-cost trackingPlanning guidance
- What it is
- Track downtime, game earnings and redemption cost against sales.
- Why it matters
- See which games earn their space and where service failures cost revenue.
- When it applies
- Arcades and arcade zones.
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Weekly sales, labor, cost & cash reviewPlanning guidance
- What it is
- Review a small scorecard and assign follow-up actions with owners and dates.
- Why it matters
- Make the numbers useful for decisions.
- When it applies
- All concepts; use measures relevant to your offer.
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Recommended
Strengthen performance and the guest experience.
People & training1 need
Staffing & training
Structured coaching & developmentPlanning guidance
- What it is
- Use skill signoffs, regular coaching and a path to supervisory responsibility.
- Why it matters
- Good people grow faster when expectations and feedback are clear.
- When it applies
- Teams ready to build consistency beyond initial training.
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Technology & payments1 need
Connected systems
Useful integrations & reportingPlanning guidance
- What it is
- Connect systems where a verified integration removes manual work or improves accuracy.
- Why it matters
- More software is not automatically a better operation.
- When it applies
- Businesses using several systems; confirm compatibility before purchasing.
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Guest experience, marketing & sales2 needs
Retention & discovery
Retention, local marketing & loyaltyPlanning guidance
- What it is
- Choose repeat-visit campaigns and loyalty mechanics that fit your guests and margin.
- Why it matters
- Build return visits without making discounts the entire strategy.
- When it applies
- All concepts; membership or CRM software is not required to open.
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Atmosphere
Coordinated lighting, music & wayfindingPlanning guidance
- What it is
- Tune the environment to the audience, daypart and concept.
- Why it matters
- Improve comfort and make the guest journey feel intentional.
- When it applies
- All concepts; any underlying safety or music-rights obligations remain in Nonnegotiables.
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Now You’re the Coolest Person at the Party
Standout extras. Get the basics working first.
Technology & payments1 need
Standout extras
Guest-facing automation & premium experiencesOptional upgrade
- What it is
- Explore service robotics, premium interactive experiences or custom digital guest journeys.
- Why it matters
- Differentiate when the value exceeds the cost and operating complexity.
- When it applies
- Only when appropriate to your concept; these are never opening requirements here.
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Guest experience, marketing & sales1 need
Signature experience
A signature atmosphere guests talk aboutOptional upgrade
- What it is
- Consider distinctive design, programmed lighting, thoughtful personalization or a memorable feature.
- Why it matters
- Create a reason to share the experience and return.
- When it applies
- After the core operation and economics work; avoid upgrades that compromise safety or capacity.
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This is a practical starting point, not an exhaustive approval checklist or a guarantee that you are ready to open. Requirements depend on your site, agreements, activities and jurisdiction. Source dates describe the official framework reviewed, not a completed local compliance check. Specialized concepts may need additional professional review.
Provider placement never determines priority. This version contains no paid placements. Future paid placements must be clearly labeled Sponsored.